User Centric Values: SDN Community Voices nº028

What does it mean to design with user-centric values? This week, we are honored to welcome Dr. Ravi Mahamuni, Head of the Design Research Lab at TCS Research and Convenor of Service Design for Society (SDS) India. With over 27 years of experience in research, innovation, and systemic change, Dr. Ravi has been at the forefront of leveraging service design to create sustainable, scalable societal impact. As part of our weekly conversations, we invite the Service Design Network community to explore how user-centered values can shape the future of service design and public services. How do we balance business, technology, and social impact through design? Share your thoughts and join us live for this insightful discussion! 🙌 🎟 Interested in joining us live? RSVP now! 📅 Date: Thursday, February 20th ⏰ Time: 8:15 AM (EST) / 14:15 (CET) / 21:15 (AWST) #ShareYourServiceDesignStory #ServiceDesign #SDNCommunityVoices #HumanCenteredDesign #DesignForImpact