Getting into Service Design

We invited two brilliant speakers. Sofia Kakembo, User Experience (UX) Researcher at Atypon and Stephen Mccarthy, Director of Product Design and User Research at Which? Sofia took us through her journey into Service Design and her approach, and Stephen talked us through how to put together portfolios and approach interviews. Sarah Drummond and Lou Downe then talked through tips from both being service design employers in agency and Government.