CSDM deep-dive: availability metric calculation discussion and overview

This is a CSDM and Availability discussion and overview session. Caitlin Morse, Aaron Guzman, and Mark Bodman review the CSDM structures, discuss the nuance of availability calculations using outage records, availability V2 differences, and product overview. We also explore how Availability metrics are summarized and used in Digital Portfolio Management. The power of CSDM in the context of the availability metric calculation makes it much easier to calculate and manage commitments. The nuances with architecture investments, choices, and how outages may or may not impact the business are also discussed. 00:00 Start with a CSDM overview 5:00 Availability nuance given different architectures 8:40 Availability use-case discussion 16:20 Microservices CSDM example deepdive on outages, partial impacts 24:50 Availability Demo 37:30 Customer feedback and use of Availability 39:40 Digital Portfolio Management use of Availability metric 45:45 Enabling Availability V2 and why it's important