What is an AI Agent? - Insight AI

You've been hearing about Agentic AI for months, but what really IS an AI agent? Doug Shannon breaks it down from concept to implementation. Doug and Doug explore the critical distinction between task-based agentic AI and goal-driven AI agents, while tackling the thorny question of workforce transformation with refreshing candor. Shannon presents a practical framework for organizations to build trust, foster adoption, and maintain intellectual property when implementing AI, all while warning about the dangers of "intellectual surrender" in an AI-driven world. ************** Follow Doug Shannon on LinkedIn: https://www.linkedin.com/in/doug-shannon/ ************** InsightAI is powered by Insight Jam Join the world's only enterprise technology social network at the Insight Jam — https://insightjam.com/ ************** 0:00:00 Introduction to AI Agents 0:01:46 Defining AI Agents vs. Workflows 0:04:55 Managing AI as a New Powerful Employee 0:08:08 Protecting Your Company's Intellectual Property 0:12:12 The Spectrum of AI Assistance (The Driving Analogy) 0:15:13 Agentic AI vs. AI Agents Explained 0:20:42 Enterprise Agents and Integration Challenges 0:24:01 Data Quality Issues and the "BA Dilemma" 0:31:01 Where AI Agents Excel (and Their Risks) 0:37:01 Implementing AI: The Pyramid Approach 0:40:42 The Workforce Impact Question 0:47:53 Building a Collaborative AI Future 0:54:04 The Human-in-the-Loop Evolution 1:01:07 Closing Thoughts