Transforming Data into Business Solutions with Salesforce AI CEO, Clara Shih

🚀 In this episode of Gradient Dissent, we explore the revolutionary impact of AI across industries with Clara Shih, CEO of Salesforce AI and Founder of Hearsay Systems. 🎙 *Listen on Apple Podcasts*: http://wandb.me/apple-podcasts Dive into Salesforce AI's cutting-edge approach to customer service through AI, the importance of a trust-first strategy, and the future of AI policies and education. Learn how Salesforce empowers businesses and shapes the future with AI innovations like Prompt Builder and Copilot Studio. Whether you're an AI enthusiast, a business leader, or someone curious about the future of technology, this discussion offers valuable insights into navigating the rapidly evolving world of AI. ✅ *Subscribe to Weights & Biases* → https://bit.ly/45BCkYz ⏳Timestamps: 0:00 - Introduction 4:45 - Clara Shih's Role at Salesforce AI 9:30 - Evolution of AI in Customer Service 14:15 - Importance of Trust in AI Applications 19:00 - Introduction to Salesforce's Prompt Builder and Copilot Studio 23:45 - AI's Impact on the Job Market 28:30 - The Concept of Trust-First AI 33:15 - Salesforce's Approach to Data Privacy and AI Ethics 38:00 - Leveraging AI for Salesforce Internal Operations 42:45 - The Creation and Implementation of Salesforce AI Tools 47:30 - Clara Shih's Personal AI Projects and Interests 52:15 - Challenges in Bringing AI Products to Market 56:00 - Clara Shih's Vision for the Future of AI 🎙 Get our podcasts on these platforms: Apple Podcasts: http://wandb.me/apple-podcasts Spotify: http://wandb.me/spotify Google: http://wandb.me/gd_google YouTube: http://wandb.me/youtube Connect with Clara: https://www.linkedin.com/in/clarashih/ https://x.com/clarashih?s=20 Follow Weights & Biases: https://twitter.com/weights_biases https://www.linkedin.com/company/wandb Join the Weights & Biases Discord Server: https://discord.gg/CkZKRNnaf3