Systems Thinking, Learning, and Problem Solving by Russell L. Ackoff

00:00 Introduction 00:38 Systems and Systems Thinking 06:15 Content of the Mind: Data, Information, Knowledge, Understanding, and Wisdom 09:07 Wisdom, Efficiency, and Effectiveness 09:20 Peter Drucker, and the big difference between doing things right, and doing the right thing 12:38 The ideal school is one in which there is no teaching but a lot of learning 13:38 Teaching is an obstruction to learning 15:12 First to enable students to learn how to learn 58:26 Four different ways of treating a problem 1:05:22 Problems they don't exist there is no such thing as a problem, that's an illusion 1:08:19 We've got to start over from scratch and redesign the institution so that the whole is dealt with before the parts are created to fit the whole…