Session 7 - D365 CRM Lead Management in Tamil

D365 CRM Lead Management enables organizations to capture, track, and nurture potential customers through the early stages of the sales process within Microsoft Dynamics 365 CRM. It helps sales and marketing teams effectively manage leads from initial inquiry to qualification and conversion into opportunities. Key features include: Capturing leads from various sources (web forms, campaigns, imports, etc.) Assigning and routing leads to appropriate sales reps Tracking lead interactions, status, and engagement history Scoring and qualifying leads based on custom criteria Converting qualified leads into contacts, accounts, and opportunities Integration with marketing campaigns and workflows Lead Management in D365 CRM ensures that no potential customer falls through the cracks, improves lead conversion rates, and aligns marketing and sales efforts for better results.