ServiceNow Flow API trigger and Boomi Cloud API Management
If an application developer needs to query the ServiceNow API to trigger a workflow, the integration team can manage access centrally through Boomi. The developer would use a Boomi-managed API endpoint and API key to interact with the ServiceNow API.
This approach offers several benefits:
Enhanced Security: ServiceNow API keys are not shared directly, reducing the risk of unauthorized access.
Centralized Access Control: The integration team manages API access, ensuring tighter control over who can use the APIs.
Simplified ServiceNow Management: The ServiceNow team is not responsible for managing API keys or handling access requests.
Improved Auditing and Tracking: Boomi provides detailed logs and monitoring, allowing better visibility and governance of API usage.