Revolutionize Customer Service with Power Platform and Co-Pilot AI

We’re entering the era of next-generation AI that is driving new levels of productivity and efficiency, unleashing new innovations in the customer service space. AI is profoundly changing how customers engage with businesses and how agents provide exceptional service to them. This is the recording of my session presented in Dynamics 365 Customer Service Bootcamp in Brussels, Microsoft. It is focused on demonstrating - How Power Platform along with next generation AI revolutionizes customer service and enables agents to deliver fast and relevant resolutions to customer problems.