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Quality is one immensely significant attribute that dictates, commands and inspires our choices every single day across different spheres of life. This fact remains true in the business world as well where different teams strive to meet the quality benchmark set by the stakeholders for a wide set of projects. The main principle of project quality management remains to ensure that the project meets or exceeds stakeholders' needs and expectations. In this course, we will cover the three main components of Quality Management- Quality planning, Quality assurance, and Quality control.
00:00 - Introduction
02:11 - Agenda
04:21 - What is quality?
16:43 - Importance of managing quality on a project
21:51 - What is Project Quality Management?
25:28 - Why Project Quality Management?
29:49 - Main components of a quality management process
35:05 - Quality planning
39:11 - Quality assurance
43:19 - Quality control
47:16 - Summary
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