Platform Academy Session #32 - March 16, 2023 - Upgrade Plans for faster and more organized upgrades

Join us for our series of live sessions focused on platform topics like Automated Test Framework (ATF), Instance Scan, Upgrade Center, Source Control, and CICD, as well as everything Workflow Automation. This academy runs every other week, except for major holidays. We'll have product experts on hand to demonstrate concepts, best/good practices, provide guidance, and answer your questions in a live setting. Be sure to bring your questions, post them on the community events, on YouTube or post them during the live webinars. Join us for another session with Paige, Miguel, and Jarod! This time we'll show you how to leverage Upgrade Plans to make your upgrades faster and more organized. With Utah General Availability around the corner, this is the perfect time to improve your upgrade process. * 00:00 Start, Welcome, and Introduction * 03:41 A look at upgrades * 11:22 What is an Upgrade Plan? * 15:07 Flow of Operations * 18:09 Getting Set Up * 26:24 FAQ and Audience Questions * 33:15 Resources, Questions, and Academy Wrap-up You can find all past and future sessions on the Now Community: https://sn.works/platformacademy/ Resources, videos, and more! Community event post with resources https://sn.works/platformacademy/32 Links Upgrade Plan module FAQ (Tokyo+) https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1271313 Upgrade Plan Overview https://docs.servicenow.com/csh?topicname=uc-upgrade-plan.html&version=latest Tokyo Enhancements for ServiceNow Admins Plaform Academy Session #25 https://www.servicenow.com/community/now-platform-blog/platform-academy-session-25-october-13th-2022-tokyo-enhancements/ba-p/2342952 Upgrade Plans – Creator Toolbox 2022-08-30 https://www.youtube.com/watch?v=9_vo5M46dSM