MB-910 - Microsoft Dynamics 365 CRM Fundamentals Virtual Training [Part 2]

Microsoft Dynamics 365 CRM Fundamentals Virtual Training Day Part 2. You will learn about the customer relationship management (CRM) capabilities of Microsoft Dynamics 365 and the essentials of CRM customer service and field service. This video will help you prepare for the MB-910 Exam. 00:00 - Introduction 01:39 - Dynamics 365 customer service 30:31 - Dynamics 365 field service 53:06 - Conclusion