INCOSE NZ Meet-up - 2024-02: “Understanding Interface Criticality in Large Infrastructure Projects”

A re-presentation of a paper originally presented at the INCOSE International Symposium 2023. Managing interfaces has been recognised as key to mitigating the risk of project failure and is becoming more prominent in complex infrastructure projects. We review how interfaces in infrastructure projects are traditionally identified, defined, owned, assessed, and managed and provides recommendations on how to better align this with a whole-of-system approach through an assessment of interface criticality. We the apply this to the redesign of two rail-enabled ferry terminals. Speaker: John Welford, WSP