Implementing Agentforce: Practical Example and Expert Tips

Thank you to Richard Good and Capita for taking part in this video. You can find more information about both here: Capita: https://www.capita.com/ Richard Good: https://www.linkedin.com/in/richard-good-12651ba8/?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app In this video, we sit down with Richard Good, a seasoned expert in the field, to explore the real-life implementation of Agentforce. Richard shares his valuable insights, experiences, and challenges in adopting Agentforce, offering practical advice for anyone looking to integrate it into their own work or business. From the initial setup to troubleshooting and best practices, Richard provides in-depth answers to key questions, giving you a behind-the-scenes look at what it takes to successfully implement Agentforce. Whether you're a beginner or already familiar with the platform, Richard’s advice is sure to inspire and help you navigate the complexities of Agentforce. Don’t miss out on his tips for creating a smooth, effective implementation and maximizing the potential of this powerful tool. Prefer reading? Check out the full post here: https://www.salesforceben.com/testing-agentforce-strategies-for-impactful-qa/ Follow us on our socials! 📱 LinkedIn: https://www.linkedin.com/company/saleforceben Facebook: https://www.facebook.com/salesforceben Twitter: https://mobile.twitter.com/salesforceben 0:00 - Introduction 1:07 - Capita's previous attitude towards AI 2:06 - Any other AI implementations? 3:13 - Initial reaction to Agentforce/agents 4:54 - Advice for companies 6:27 - Initial use case with Agentforce? 11:27 - Results? #Agentforce #AI #ArtificialIntelligence #TechInterview #Capita #ImplementationAdvice #TechInnovation #AIinBusiness #crm