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Looking to provide laser-focused, real-time feedback to your sales and support teams without having to sit in on every call? In this video, learn how to leverage an AI notetaker (Circleback) and n8n workflows to automatically classify calls, give personalized feedback, and store all transcripts in Google Sheets for easy review. Spend less time manually reviewing calls and more time guiding your team to success!
AI Call Feedback Workflow Workflow Download ⬇️
https://gettingautomated.com/how-to-dominate-sales-and-support-calls-with-this-n8n-ai-automation/
Use Circleback (or your preferred AI notetaker) to capture transcripts and seamlessly integrate with n8n for on-the-spot scoring.
🔥 What You’ll Learn
Automated Call Classification: Instantly categorize calls (sales, support, complaint, etc.) using OpenAI.
Real-Time Feedback: Provide immediate, personalized tips so reps can improve on the next call.
Data Storage in Google Sheets: Keep a tidy record of transcripts and feedback scores.
n8n Integration: Trigger workflows the second a call ends.
Power of AI Note-Takers: Why Circleback or any similar tool is a game-changer for saving time.
🛠️ Core Components
Circleback AI: Transcribes calls and sends webhook data.
n8n Workflow: Classifies calls, assigns scores, and generates feedback.
OpenAI: Provides context-specific feedback based on call type.
Google Sheets: Stores all transcripts and scores in one place.
Optional Expansions: CRM integration (Salesforce, HubSpot), multi-language support, advanced analytics.
💻 Hands-On Tutorial
Hook Up Circleback (or any AI notetaker) to send webhooks post-call.
Use n8n to receive the transcript and classify the call type (sales, support, etc.).
Run OpenAI prompts for a detailed score, suggestions, and next steps.
Write all results to Google Sheets in real time.
Review data or collect advanced insights to refine your processes.
💰 Cost Breakdown
Circleback AI: ~$25/month (varies by provider).
Google Workspace: Typically free with existing Gmail/Workspace plans.
n8n: Free self-hosting or minimal monthly cost on n8n Cloud.
OpenAI API: Pennies per call, depending on model and usage volume.
🎯 Perfect For
Sales & Support Teams needing targeted feedback.
Managers who want to see immediate insights without reviewing every call.
Businesses seeking to leverage AI for consistent training.
Anyone wanting to analyze customer interactions at scale.
💼 Want This in Your Business?
Book a Call: https://calendly.com/workflowsy/30-minute-connect
Explore Our Automation Consulting: https://workflowsy.io/
🔗 Resources
n8n Cloud (affiliate link): https://n8n.partnerlinks.io/getting-automated
Circleback (affiliate link): https://circleback.ai/?via=hunter
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Stay tuned for more AI & automation hacks to elevate your business.
Timestamps:
00:13 - Introduction & Why Manual Call Reviewing Is Broken
01:46 - What To Expect
02:24 - Who I Am & What I Do
02:45 - n8n Workflow Overview
04:11 - Why Google Sheets
04:33 - Live Demo / Workflow Walkthrough
11:53 - Real-World Benefits
13:15 - Workflow Expansions & Customization
14:00 - Cost Breakdown
15:09 - How To Get Started
16:40 - Community Launch & Invitation
17:32 - Final Thoughts & Thank You
#AI #Automation #BusinessWorkflows #CallAnalysis #n8n #OpenAI #Circleback