This video looks at an overview of Remote Help in Microsoft Intune. Remote Help is an application that works with Intune and enables your information and front-line workers to get assistance when needed over a remote connection. Remote Help is currently in public preview and works only for Windows 10/11.
⏱️ Timestamps:
0:00 Intune Remote Help Overview
2:53 Enable Remote Help in Intune
3:43 Set up RBAC for Remote Help in Intune
4:58 Assign Users to roles
6:20 Download Remote Help
7:44 Starting a Remote Help Session
12:14 Remote Help Monitoring
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📚 Resources
How to set up App Protection Policies in Microsoft Intune
https://youtu.be/0Wft5cF6W-o
Microsoft Intune RBAC
https://youtu.be/Z_V2Rab0du0
Microsoft Intune Win32 Applications
https://youtu.be/qWpgFAGUr_I
Microsoft Intune Documentation
https://docs.microsoft.com/en-us/mem/intune/remote-actions/remote-help
🔥 Microsoft Intune Playlist
https://youtube.com/playlist?list=PLaxVOxcwsYdpJDA1m91neWpmT0pVl1iCN
⚖️ Disclaimer
As full disclosure, I work at Microsoft as a full-time employee.
🏷️ Tags
#Intune #MEM #MEMpowered