How to Express Empathy in English | For Client Care and Personal Relationships

Empathy is essential for customer relations and strong personal relationships. Moreover, empathy can help to ease pain, resolve conflict, and establish stronger connections. Recently a member of my Confident Women Community asked for help because she needs to demonstrate empathy in English for her job. In this lesson, I share 4 strategies to help you express empathy in English PLUS more than 25 phrases you can use to show sincere empathy. Get the full lesson and transcript at https://speakconfidentenglish.com/express-empathy-in-english In this video, I also highlight: - My Confident Women Community: https://speakconfidentenglish.com/community - Fluency School: https://www.speakconfidentenglish.com/fluencyschool/ - Lesson - How to Demonstrate Active Listening in English: https://www.speakconfidentenglish.com/powerful-listening-english/ - Lesson - Positive Communication on Teams in English: https://www.speakconfidentenglish.com/positive-communication-in-english/ #EnglishSkills #EnglishCommunication #SpeakConfidentEnglish Chapters: 00:00 - Intro 02:55 - Empathy vs sympathy 04:17 - Strategy 1: Acknowledge others’ concerns/feelings 07:12 - Strategy 2: Reflect back what you hear 10:14 - Strategy 3: Identify needs and show support 13:44 - Strategy 4: Follow up 15:40 - Real example email __________________________________________________________________ ★ ENGLISH CONFIDENCE & FLUENCY ONLINE Get my free training “How to Say What You Want in English” ➜ https://www.speakconfidentenglish.com/say-what-you-want-in-english/ Free Masterclass on How to Answer ‘Tell Me About Yourself’ in Job Interviews ➜ https://www.speakconfidentenglish.com/confident-job-interview-course/masterclass-join/ __________________________________________________________________ ★ LEARN WITH ME Confident Women Community ➜ https://www.speakconfidentenglish.com/community Fluency School ➜ https://www.speakconfidentenglish.com/fluencyschool Confident Job Interviews ➜ https://www.speakconfidentenglish.com/confident-job-interview-course/ Join me for growth on your English confidence journey. __________________________________________________________________ Hi, I’m Annemarie — an English teacher whose expertise is in spoken communication, confidence-building, and fluency. Everything I do at Speak Confident English is designed to help you get the confidence you want for your life and work in English. On my YouTube channel, I share weekly lessons with strategies, skills, and resources to help you: ● Have English conversations that are fun ● Communicate clearly without getting stuck ● Interview and get the job you want ● Share your opinions in a business meeting ● Make friends easily and start a conversation with anyone in English ● Go to the grocery store, order a coffee, and live in English, without stress ● Feel comfortable and confident with your voice in English Thank you for watching my videos and trusting me to support you on your English confidence journey. __________________________________________________________________ ★ CONNECT WITH ME: WEBSITE: https://www.speakconfidentenglish.com/ PINTEREST: https://www.pinterest.com/spkconfidenteng/ FACEBOOK: https://www.facebook.com/speakconfidentenglish/ LINKEDIN: https://www.linkedin.com/company/speak-confident-english/ INSTAGRAM: https://www.instagram.com/speakconfidentenglish/