How to Add Call Transfer Feature to Vapi Voice Agents with Twilio | Step-by-Step (Free Trial Guide)

In this tutorial, learn how to seamlessly add call transfer functionality to your Vapi voice agents using the powerful telephony provider, Twilio. We’ll walk you through the process of setting up Twilio’s free trial plan to ensure smooth call transfers for your AI-powered voice agents. Whether you're looking to improve customer experience or enhance automation, this step-by-step guide covers everything you need to know. 🔹 What you'll learn in this video: ✔️ Integrating Twilio with Vapi voice agents ✔️ Setting up call transfer functionality ✔️ How to use Twilio’s free trial plan effectively ✔️ How to use Postman to create tools on Vapi ✔️ Ensuring smooth handoffs between AI agents and live agents Don’t forget to subscribe for more tutorials on voice agents, Twilio, and AI automation tips! #VapiVoiceAgents #TwilioIntegration #CallTransfer #AIChatbots #VoiceAutomation #TwilioFreeTrial #TechTutorial #AI #Automation Sign up for Vapi here and receive $10 of credits to start building your voice agents for free: https://vapi.ai/?aff=quincy Sign up for make here: https://www.make.com/en/register?pc=quincy Need AI Voice Solutions or Web Development Services for your Business? Schedule a Free Call with me here: https://calendly.com/goodlookinai/free-strategy-call Contact: [email protected] Time stamps: 00:00 - Introduction 01:02 - Setting up AI Assistant 03:08 - Defining The transferCall Tool 04:51 - Modifying transferCall JSON in Postman 12:26 - Setting up Twilio Account 14:28 - Connecting Twilio Number to AI Assistant 15:55 - Verifying Phone Numbers on Twilio 18:25 - Testing the Call Transferring Feature 19:21 - Conclusion