Driving Innovation at Emory Healthcare: Leveraging Cloud and AI for Better Patient Care

Innovation is required for navigating the evolving healthcare landscape. For leaders, however, this requires more than just technology. Organizational culture and norms, strategy, and people-first leadership come into play. In this episode, Scott Smiser, Chief Innovation and Technology Officer at Emory Healthcare, shares how meaningful change is achieved through cloud migration and AI advances. He also tells us about Emory’s experiments with using Apple devices in clinical settings, as well as his growth-centered approach to leadership. In a field where technology and humanity intersect, we’ll learn how innovation is a natural outcome when there is a harmonious relationship between people, processes, and technology. Learn more about Healthcare IT Leaders - https://www.healthcareitleaders.com/ In this episode, you’ll learn: - How Emory Healthcare is using innovation to drive both cost efficiency and top-line growth - How Emory’s “Shark Tank” style Innovation Hub is funding and scaling new ideas to drive meaningful healthcare improvements - Why empowering teams and developing talent is at the heart of Scott Smiser’s leadership approach - Why Emory Healthcare is piloting the use of Apple products in clinical settings, and how it’s ultimately benefiting patient care Jump into the conversation: (00:00) Introducing Scott Smiser, Chief Innovation & Technology Officer at Emory Healthcare (00:22) Emory Healthcare’s approach to innovation: Internal and external impacts (03:34) The role of innovation in delivering better services and creating new value for patients and researchers (06:50) Emory’s “Shark Tank” style Innovation Hub (10:35) Moving to the cloud and shifting from managing data centers to cloud solutions (13:17) The importance of AI tools like ambient listening in transforming clinician workflows (17:30) Emory's experiment with Apple products in clinical settings (22:16) Empowering teams and leadership lessons learned from mentors (25:43) The future of healthcare innovation, leading a people-first culture