Customer Success Manager Interview Questions and Answers (From a Miro CSM Lead and Recruiter)

Looking for your next move? We’re hiring! 🚀 https://miro.com/careers/ Planning on interviewing for a Customer Success Manager role? Here’s what to expect. In this video, you'll hear from Miro Recruiter Andrea and Customer Success Manager Lead Laura, about the Customer Success Manager interview questions you can expect and how to answer them. Hosts 🌟 Andrea Rocha Pitta, Business Recruiter at Miro https://www.linkedin.com/in/andrea-r-005374115/ 🌟 Laura Plank, Customer Success Lead at Miro https://www.linkedin.com/in/laura-plank/ Timestamps 00:00 Intro 00:36 Customer Success Manager Interview 1: Recruiter screen 04:01 Customer Success Manager Interview 2: Hiring manager screen 08:52 Customer Success Manager Interview 3: Case study 11:59 Customer Success Manager Interview 4: Values Interview Learn more about Life at Miro 👉 https://miro.com/careers/life-at-miro/ 👉 https://www.instagram.com/wearemiro/ 👉 https://www.linkedin.com/company/mirohq/ About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.