In this video we will build a customer churn prediction model using artificial neural network or ANN. Customer churn measures how and why are customers leaving the business. WE will use telecom customer churn dataset from kaggle (link below) and build a deep learning model for churn prediction. We will also understand precision,recalll and accuracy of this model by using confusion matrix and classification report
#customerchurnprediction #customerchurn #customerchurnpredictionusingANN #ANN #deeplearningANN #deeplearningtutorial
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Code: https://github.com/codebasics/deep-learning-keras-tf-tutorial/blob/master/11_chrun_prediction/churn.ipynb
Exercise: For exercise go at the end of above notebook. There is a link to kaggle dataset and exercise description
Dataset: https://www.kaggle.com/blastchar/telco-customer-churn
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