COMPETENCY-BASED Interview Questions and Answers! (STAR Technique & Sample Answers!)

COMPETENCY-BASED Interview Questions and Answers by Richard McMunn of: https://passmyinterview.com/competency-interview-questions-answers/ #competencybasedinterviewquestions #startechnique #interviews In this next video, I will teach you how to answer competency-based interview questions. If you have a job interview coming for any role or any company, make sure you stay tuned, please subscribe, and give the video a LIKE. In this tutorial, I will cover three things. 1. I will explain what competency-based interview questions are. 2. I will give you a brilliant structure to use when answering competency-based interview questions. 3. I will give you several example competency-based questions and top-scoring answers! WHAT ARE COMPETENCY-BASED INTERVIEW QUESTIONS? When a hiring manager creates the person specification for a job, they will usually create a list of COMPETENCIES that are required to do the job properly. Competencies are a set of characteristics and skills needed in a particular job. Example competencies for job interview include: - Teamwork. - Problem-solving. - Customer focus. - Decision-making. - Responsibility. - Results-driven. How do you prepare for a competency-based interview? Competency-based interview questions will usually start with: Q. Tell me about a time when you… Q. Describe a situation you were in where you had to… Q. Give an example of a time when you… So, you can see that the interview question is asking you to give a SPECIFIC SITUATION you have previously been in that demonstrates the competency being assessed. HOW SHOULD YOU ANSWER COMPETENCY-BASED INTERVIEW QUESTIONS? A brilliant tried-and-tested structure for answering competency-based interview questions is to use the STAR technique. With the STAR technique… - You start off and tell the interviewer the SITUATION you were faced with. - You then move and explain the TASK that needed doing. - You then give details about the ACTION you took. - Finish off with the RESULTS following your actions! EXAMPLE COMPETENCY-BASED INTERVIEW QUESTIONS AND ANSWERS The first question is based on the competency of CUSTOMER FOCUS. COMPETENCY-BASED INTERVIEW QUESTION. Q1. Tell me about a time when you provided excellent customer service. 02:45 The next interview question is based on the competency of PROBLEM-SOLVING. COMPETENCY-BASED INTERVIEW QUESTION. Q2. Describe a situation when you had to solve a difficult problem. 04:03 The next interview question is based on the competency of DECISION-MAKING. COMPETENCY-BASED INTERVIEW QUESTION. Q3. Tell me about a time when you had to make a difficult decision. 05:36 The next interview question is based on the competency of TEAMWORK. Q4. Tell me about a time when you worked as part of a team. 06:55 MORE USEFUL COMPETENCY-BASED INTERVIEW QUESTIONS AND ANSWERS TRAINING VIDEOS BY RICHARD MCMUNN ON YOUTUBE: STAR technique interview answers: https://youtu.be/8QfSnuL8Ny8 Behavioural interview questions and answers: https://youtu.be/ZLtO_7LjzVg Live mock job interview: https://youtu.be/RFqO4cZfp80 CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM: https://www.linkedin.com/in/richard-mcmunn-coach/ DOWNLOAD RICHARD'S TOP-SCORING ANSWERS TO JOB INTERVIEW QUESTIONS: https://passmyinterview.com/competency-interview-questions-answers/