Project Management is 80 percent communication. And the bit we fear is the challenging communication that comes with pressure, emotions, bad news, and high stakes.
But a project manager needs the communication skills to handle these types of challenging communication effectively. So, in this video, project management expert and professional communicator, Dr Mike Clayton shares five of his best tips.
Mike is author of 'How to Speak so People Listen'
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Other videos:
- What is the GROW Model of Coaching?
https://youtu.be/9a4tARKTraI
- What is Emotional Intelligence? https://youtu.be/NgV1dRupXv
- What is Transactional Analysis?
https://youtu.be/DBuaGRFIvn0
- What is Stakeholder Management?
https://youtu.be/-tNHplQ_-hw
An article on our website:
- 'Managing Difficult Conversations: A Guide for Project Managers' https://onlinepmcourses.com/managing-difficult-conversations-project-managers/
Our Kindle-exclusive eBook, 'Challenging Communication: A Guide for Project Managers.
How to Handle the Most Difficult but Important Project Conversations'
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