Agent AI: Sara Moussawi, Associate Professor of Information Systems, Carnegie Mellon University

Sara Moussawi, Ph.D. is an Associate Teaching Professor of Information Systems at Carnegie Mellon University, in the Dietrich College of Humanities and Social Sciences and the Heinz College of Information Systems and Public Policy. She holds a Ph.D. in Information Systems from Baruch College of the City University of New York, as well as an MBA and a B.Sc. in Computer Science from the American University of Beirut. Her research explores how users perceive and interact with conversational intelligent agents, focusing on trust, emotion, and long-term engagement. Her work has been published in leading academic journals, including the European Journal of Information Systems, Electronic Markets, Behaviour and Information Technology, and the DATA Base for Advances in Information Systems, and presented at top conferences such as HICSS, ICIS, and AMCIS.