Accessibility for Customer Support & Success | Accessible Web Webinar

Customer support and responding to reports of barriers critically provide people with disabilities equal access to the digital space. We’re here to help you learn best practices and how our tools can help you manage custom support – setting up your team and users for success. Sign up for future webinars! https://accessibleweb.com/category/accessible-web-events/webinars/ Try RAMP for free for 14 days: https://ramp.accessibleweb.com/accounts/scanner-register/?as_link=1 00:00 Introductions 00:05 Overview 01:14 What is accessibility customer support? 01:58 Why is it relevant now? 03:55 Existing practices that support accessibility 04:49 Strategy 06:26 Key stakeholders 07:13 Accessibility Advocate 09:30 Accessibility page 12:10 How Accessible Web can help