A Day in the Life of an AWS Cloud Support Engineer

Curious what it’s like to support the world’s most adopted cloud? Check out @ngo2go walking you through a typical day as a cloud support engineer at AWS. You’ll get insights into our troubleshooting process, get an overview of our customer engagement, and the array of opportunities you’ll have to learn, grow, and build a satisfying career. Check out our Cloud Support Engineering careers landing page to find out more about our builders and to explore our open roles: https://amazon.jobs/content/en/teams/amazon-web-services/support-engineer?cmpid=SM_YTAW200513B Join our Talent Network and stay connected to new opportunities based on your skills and background. https://go.aws/3IglsML 00:00 Introduction to a CSE Day 01:30 Troubleshooting Cases 03:34 Projects beyond Casework 05:20 Wrapping up the Day