Most podcasts would get Deepinder Goyal or some CEO as their guest. But we never heard the story of the lakhs of delivery drivers ever.
That is why I decided to get 3 delivery boys who each work at different companies.
The first is from a quick-commerce company (10-min delivery).
The second is from a food-delivery company (30-45 mins delivery).
The third is from an e-commerce company (2-3 days shipping).
In this episode we asked the delivery boys:
1) Do companies steal tips from delivery boys?
2) How does 10 minute delivery work?
3) How much do delivery riders earn?
4) Where do they use the bathroom?
5) How do dark stores work?
6) Why do they ask for 5 star rating?
7) Do they get health insurance?
I want to thank @Zero1byZerodha for enabling the entire episode without which nothing would have been possible!
Delivery Episode Timestamps
00:00 - Intro
03:08 – Why do riders want 5 star rating
04:37 – How does 10 min delivery work?
06:57 - Accidents
09:06 – Where do you use bathrooms?
10:43 - Stores & Restaurants Toilets
11:44 - Female Delivery Drivers
13:49 - Discrimination against Delivery Drivers
15:14 - Income
26:54 - Tips & Customer Experiences
33:10 - Incentives
36:14 - Why not switch jobs?
38:28 - Insurance
39:21 - Philosophy
43:21 - What can companies do for you?
45:15 - Ambitions
46:07 - What can customers do for you?
48:55 - What can India do for you?
50:58 - Outro