Microsoft Copilot and Agents are transforming thousands of companies around the world. During this webinar, you'll follow along as Kody Wildfeuer from Microsoft and Jordan Loeffler from C5 Insight demonstrate how to build two Copilot Agents.
1. Kody will start by sharing step-by-step instructions on how to build a Prompt Creator Agent directly within Microsoft Teams--all you need is copy and paste skills! Request the slides for links to his prompts.
2. Jordan will then show you how to build a Knowledge Agent in Copilot Studio for a Call Center team.
The webinar concludes with a panel discussion led by Traci Winter from C5 Insight, asking our speakers to answer questions from the audience.
Request the presentation slides:
https://c5insight.com/slides/
01:45 Introductions
02:30 Explaining the difference between Microsoft Copilot(s) and AI Agents
05:26 What is an Agent?
07:00 Creating a Prompt Creator Agent in Microsoft Teams with Kody Wildfeuer from Microsoft
25:25 Creating a Service Agent in Copilot Studio
33:30 6 Segments of Copilot Agent capabilities
34:15 Why digital transformations fail (and what you need to ensure implementation success)
36:00 People-centric AI adoption Powered by LUCK™
36:45 2 ways to get started with AI, Copilot, and Agents
37:35 Expert roundtable Q&A
37:50 Q: How can I make the Summary Agent responses more complete and accurate?
45:22 Q: What licensing is required for creating Agents and using Copilot in Microsoft business apps?
51:47 Upcoming event promos: 365 Leadership Summit (c5in.co/leader) and Community Summit NA 2025
52:39 Reach out to C5 Insight (c5in.co/contact) or request today's slides (c5in.co/slides)
Download +100 Copilot Use Cases:
https://c5insight.com/copilot-use-cases/
Register for upcoming events:
https://c5insight.com/blog/?filter=true&resourcetype=event
Contact C5 Insight:
https://c5insight.com/contact/
Follow C5 Insight:
https://www.linkedin.com/company/c5-insight
https://twitter.com/c5insight
https://www.facebook.com/C5Insight